Privacy Policy

Last Updated: 10/17/2025

RD Technology LLC respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following types of information:

Information You Provide

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms or contact us
• Service Information: Details about your accessibility needs, technology setup, and training goals
• Payment Information: Billing information when you purchase services (processed securely through third-party payment processors)

Automatically Collected Information

• Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files stored on your device to improve your experience

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Schedule consultations and training sessions
• Process payments and send invoices
• Send service-related communications (appointment confirmations, updates)
• Improve our website and user experience
• Comply with legal obligations
• Send you marketing communications (only if you opt in; you may opt out at any time)

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, email services, hosting providers)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at rdowell@ronnietechnology.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website performance and user experience

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this privacy policy, please contact us:

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information (we do not sell personal information).

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal data, as well as the right to data portability and the right to object to processing.